Presentations

QQML III, May 26-28, 2011, Athens, Greece. “Reference Effort Assessment Data Scale (READ Scale) as complementary statistic tool to manage reference services: comparative analysis”, Presentation with Snejanka Perkova, University of Puerto Rico.

Research Center Information Managers Records and Archives Committee and Directors’ Spring Meeting May 4 - 5, 2011, Johns Hopkins University, Applied Physics Laboratory Laurel, Maryland. “Using the READ Scale for Archival Activities” and The READ Scale and (Hopefully) Beyond – Qualitative Data for Library Assessment”. Invited Speaker.

Electronic Resources & Libraries Conference (ER&L), February 28 – March 2, 2011, Austin, Texas. “Using the READ Scale to Track the Effort of Resolving Electronic Resource Access Issues”, Presentation, with Margaret Heller.

Invited Guest Speaker, University of Illinois, Urbana-Champaign “The READ Scale (and Hopefully) Beyond: Adding Qualitative Assessment to Enhance Library Statistical Practice” February 22, 2011.

International Conference on Education, Research and Innovation, November 16-18, 2009. "The READ Scale (Reference Effort Assessment Data)©: A Report on the United States National Study with Current Examples from the Field" Paper Presentation, with G. Lynn Berard.

LIBRAS, Inc. October 15, 2009. "The READ Scale", Invited speaker for Director's Group. Dominican University, River Forest, Illinois.

Pennsylvania Library Network (PALINET-LYRISIS) Future of Reference Conference, April 6-7, 2009 Harrisburg Pennsylvania. Invited speaker with G. Lynn Berard on the READ Scale (Reference Effort Assessment Data).

Association of College & Research Libraries (ACRL) 14th National Conference, March 15-19, 2009 Seattle Washington. Panel Presentation "Using the READ Scale (Reference Effort Assessment Data): Qualitative Statistics for Meaningful Reference Assessment" Moderator and Panelist, with G. Lynn Berard. Other panelists: Gretchen Revie, Kevin McDonough, Elaine Westbrooks.

Association of Research Libraries Assessment Conference, August 4-6, 2008 Seattle Washington. Panel Presentation "Using the READ Scale (Reference Effort Assessment Data): Qualitative Statistics for Meaningful Reference Assessment" Moderator and Panelist, with G. Lynn Berard. Other panelists: Jean McLaughlin, Gretchen Revie, Sue Liebold.

American Library Association, June 29, 2008 Anaheim, California. Paper Presentation "The READ Scale (Reference Effort Assessment Data) Project: Qualitative Statistics for Meaningful Reference Assessment A Report on the National Study" Presenter with G. Lynn Berard.

SLA Eastern Canada Chapter and the Librarians' Forum, at Concordia University, September 19, 2007 Montreal, Canada. Presenter, "The READ Scale" with G. Lynn Berard.

Georgia Library Association, Council of Media Organizations Conference, September 20-22, 2006, Paper Presentation, "Introducing the READ Scale" with G. Lynn Berard.

Association of Research Libraries, Library Assessment Conference, September 26-27, 2006, Poster Session, "Introducing the READ Scale" with G. Lynn Berard.

American Library Association, June 26, 2005. Lead Presenter, Poster Session, "Qualitative Measures for Academic Libraries: Statistics for the 21st Century Reference Librarian, Part II".

American Libraries Association/Canadian Library Association Joint Conference, June 21, 2003 Toronto, Ontario Canada. Lead Presenter, Poster Session, "Qualitative Measures for Academic Libraries: Statistics for the 21st Century Reference Librarian".

Publications

Gerlich, Bella Karr and Berard, G. Lynn, "Testing the Viability of the READ Scale: Qualitative Statistics for Academic Reference Services" The 2007 National Study College & Research Libraries. (Accepted for publication, anticipated January 2010, pre-print copy available online.)

Gerlich, Bella Karr and Berard, G. Lynn, "The READ Scale (Reference Effort Assessment Data)©: A Report on the United States National Study with Current Examples from the Field" Conference Proceedings, International Conference on Education, Research and Innovation, 2009. (forthcoming, 2010)

Gerlich, Bella Karr, "Work in Motion / Assessment at Rest: An Attitudinal Study of Academic Reference Librarians A Case Study At Mid-Size University (MSU A)" Advances in Library Administration and Organization (forthcoming fall 2009).

Gerlich, Bella Karr and Whatley, Edward, "Using the READ Scale© for Staffing Strategies: The Georgia College & State University Experience" Library Leadership and Management, v.23, no1, Winter 2009, p 26-30.

Gerlich, Bella Karr, Berard, G. Lynn, McLaughlin, Jean, Revie, Gretchen and Liebold, Sue, "Using the READ Scale (Reference Effort Assessment Data): Qualitative Statistics for Meaningful Reference Assessment" (2008) Conference Proceedings, Association of Research Libraries Assessment Conference.

Gerlich, Bella Karr and Berard, G. Lynn, White Paper "Introducing the READ Scale: Qualitative Statistics for Academic Reference Services" Georgia Library Quarterly v. 43, no4 (March 2007), p.7-14.